During the last few days, I have taken some time to explore various models of online learning. Many of you in the design community will be familiar with these two examples, but I feel that it is worth it to reiterate how effective this type of instruction can be. The first example by the company eLearnerEngaged, uses Articulate (with other software) to create Broken Co-worker. Cathy Moore ("Let's save the world from boring e-learning!" is her tag-line) has posted her company's work for the U.S. Army. This Flash example called Connect with Haji Kamal is one of my favorites because each of the characters are well-developed and have their own input.
What I like about both examples is that they are both visual and scenario based. Each demonstrates the use of the "branching" concept to teach interpersonal communication skills. By allowing users to make decisions which change the outcome of the learning scenario, both are effective in teaching a skill that is difficult to convey in the online learning environment.